Eric Denmark (Killeen, TX)
I have never felt so informed, relaxed, nor confident within any attorney before, ever! And all that changed once we met with Erin. Since I’ve had such bad luck with previous attorneys, I was under the impression that our appointment would be very non-personable, rushed, and just looked at as another “appointment slot”. We’ve been in communication with their office for a year or so, and we’ve always were treated very kindly, and our questions/phone calls/emails were always answered in a timely manner. Dallas was extremely helpful through this entire process, and guided us through everything we needed to know. Even after us asking tons of questions, we never felt uneasy, nor uncomfortable. Chelsea, who works at the front desk, was always super polite, and extremely professional. Her communication efforts, was by far the best I’ve seen in any attorney establishment. And now for the grand finale! Mrs. Erin Shank! This lady is phenomenal! I see why her staff was so easygoing, and competent, it starts at the top. From the very first time we met, and shook hands I felt in good hands. She was confident, extremely knowledgeable, and very energetic. I could tell that she cares not only about her profession, but also about her clients. As the meeting went on, she begin helping me in ways that she didn’t have to. Like reaching out to other attorneys I’ve hired that may’ve gotten their bar license out of a Cracker Jack box! It was almost like having not only just a Bankruptcy Attorney, but also a Life Coach. I’ve never had an attorney go above and beyond in different matters to ensure their client was being protected. This was the most thorough, meticulous to detail, type of attorney I’ve ever experienced, and I LOVED it. To just wrap up and give you a visual. We were scheduled for an hour appointment at 10am. After everything was signed and done, and Mrs. Shank’s unbelievable devotion to her field, and her clients, we walked out at roughly 4:30pm...On a Friday, might I add. So, thank you ladies for everything you do, and I appreciate it!